Choosing an effective Logistics Partner

Choosing an effective Logistics Partner

It is a delicate task to choose a Logistics partner. A lot of factors are considered in choosing one such as trust and reliability. To make your work easier, we will be listing out what some of those factors are in this article.

1. Customer Service & Reliability

As SaaS (Software as a Service) platforms continue to be introduced to the market, shippers are learning the hard way that a piece of software simply cannot deliver the level of service and attention human beings offer. Carriers are also beginning to offer forwarding services, but lack of expertise leaves service levels lacking, too. Thus customer service and reliability is one of many key factors that ensure a smooth and effective workings of a logistics service. In short a high degree of customer service is an important prerequisite when choosing a delivery partner.

2. Financial Stability

Without a doubt, the world of deliveries is ever-changing. To ensure your 3PL can grow and adapt with the times, look for a logistics partner financially stable enough to go along with you for the ride.

3. Reputation

A good reputation is a better marketer than any salaried marketing professional looking for positive reviews, testimonials, and longevity to confirm your choice for a logistics partner. If that logistics partner has earned a solid reputation, then look no further and choose that company.

4. Area of Expertise

Certain logistics companies have their specializations. Some have expertise in heavy industries, specialized transportation or same-day delivery in a particular region. Or maybe a combination of all the three. You must decide what sort of expertise you require and select a logistics partner.

One must remember that a different skill set is required in moving different types of goods. For example, moving apparel is entirely different from moving perishable goods.

5. Relationship

Arguably the most important tenet to consider when looking for a new logistics partner is their existing relationships, especially with forwarders and port officalis. That’s because logistics partner companies need a strong network of preferred partners as the backbone of consistent, stellar customer service. Without trusted go-to partnerships, it could become difficult to keep pace with cargo volumes, and you could get stuck with unfavorable carrier rates.

Lori Deliveries is one of the logistics partners that has the above factor. If you feel we are the right fit for your requirement, feel free to to give us a call.

Call us for any enquiry.

056 5481 003